Contactless smart parking can now be enjoyed at The Wai, the mega shopping mall atop MTR Tai Wai Station, all thanks to a collaboration between MTR Properties and MTR Lab’s subsidiary, Urban Access Solutions (UAS).
The Wai’s new smart parking solution was developed by MTR's remarkable Investment Property Department and UAS – which has a team of experts with a combined 20+ years of experience in building and car park access control solutions. The smart parking solution includes several convenient features, such as:
- Contactless entry and exit – Seamless access to parking facilities without tickets or passes
- Find My Car – Easily locate your parked vehicle with directions on MTR Mobile
- Auto payment – Experience hassle-free automated parking payment
- Automated parking redemption – Enjoy parking privileges by scanning receipts via MTR Mobile or redemption kiosk
We are delighted to see The Wai, a prominent MTR mall and iconic destination in Tai Wai, has enthusiastically embraced the smart parking solution of UAS. The team has been focusing on addressing pain points and providing real convenience to Hong Kong communities and hopes to witness the realisation of these endeavours in more locations.
Kudos to Kenny Mak and Sean Lau from MTR’s Investment Property Department, as well as MTR Lab colleagues Kelvin Chan and Eva Li, who have been working hard to co-create solutions that enhance the customer experience and set new standards for convenience.
With the support from MTR’s HKTS Digital Channels Team and Information Technology Service Department, the seamless integration of the smart parking function with the MTR Mobile app has been accomplished. This collaborative effort has ensured that the feature is now readily available for immediate use.