We believe technology holds the power in making everyone’s daily commute smarter and are always on the lookout for innovative ways to enhance customer experience.
Upon the opening of the East Rail Line Cross-Harbour Extension, MTR Corporation launched Cross-Harbour Easy at Admiralty Station to facilitate passengers’ choice in taking the Tsuen Wan Line or East Rail Line to cross the harbour. Wondering which train is coming first, or which line will be more spacious? Cross-Harbour Easy got you covered!
🤖 To assist passengers in making informed decisions, Cross-Harbour Easy will show you simulated images of how crowded the platforms are! This new function is made possible by employing AI to analyse platform crowdedness - no more guessing!
⏱️ Synced real-time next train information of Tsuen Wan Line and East Rail Line presented to passengers side by side, check which train comes first with just one glance!
This innovative gem didn't just happen by chance – it’s the result of collaboration between Roctec Technology Limited, NEC Hong Kong, and MTR teams including Marketing & Customer Experience Department, Technical & Engineering Services Department, Railway Segments, Operations Projects Department, and Branding Section.
This is just one example of how technology is leveraged to make your daily lives smarter. Like our parent company, MTR Lab is also working on exciting innovative ideas. Come partner with us to explore tech-forward solutions for a sustainable future.
